Return & Refund Policy

At Wasif Shop, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible so we can review and assist with your request.

1. Return Eligibility

A return or exchange may be accepted if:

• You received a damaged or defective product.

• You received the wrong product.

• The product is significantly different from what you ordered.

To request a return, please contact us within 3 days of receiving your order.

2. Return Conditions

To be eligible for a return:

• The product should be unused and in its original condition.

• The product should include its original packaging, where applicable.

• Proof of purchase or order details may be required.

• Clear photos or videos may be requested to verify damaged, defective, or incorrect products.

3. Non-Returnable Items

Returns may not be accepted for:

• Used or damaged products caused by the customer.

• Products returned without prior contact or approval.

• Items without original packaging, where packaging is necessary for the product.

• Products marked as non-returnable or final sale.

4. Refunds

Once your return request is reviewed and approved, we will process the refund or offer an appropriate replacement, depending on the situation.

Refund timing may vary depending on the payment method and other applicable processing times.

5. Exchange

If you received a damaged, defective, or incorrect product, we may offer a replacement or exchange, subject to product availability.

6. Return Shipping

If the return is approved because of our error, such as an incorrect or defective product, return shipping arrangements will be discussed with you.

For other approved returns, the customer may be responsible for applicable return shipping costs.

7. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. Orders may only be cancelled before they have been processed or shipped.

8. Contact Us

For any questions regarding returns, exchanges, or refunds, please contact us:

Wasif Shop
📧 Email: wasifshop4@gmail.com
📱 Phone/WhatsApp: 03077848996
🌐 Website: wasishop.store
📍 Khanewal, Punjab, Pakistan